Frequently Asked Questions

Yes! MyCellHub is designed to communicate with external systems.

For software this is done via an API integration. For hardware we set up OPC communication.

MyCellHub works with specialized partners to make custom integrations.

MyCellHub is a Software as a Service (SaaS) platform, you only pay for what you use!

We allow you to focus on what matters most to you while we take care of all the technical things like server configurations, cloud deployment, hosting, validation and daily data back-ups.

If needed, MyCellHub offers Professional Services on a project basis, delivered by our Customer Success team.

Contact us at [email protected] for a tailored quotation.

MyCellHub comes validated out of the box!

As part of the user license, MyCellHub provides customer support and validation documentation for Installation Qualification and Operational Qualification. 21-CFR-part-11 and EU GMP-annex-11 documentation is available as well. We can also assist you with the generation of Performance Qualification templates.

Peace of mind!

The license fee includes cloud hosting, built-in back-up services, user manual, training material, and all future updates of the current software modules with a change control mechanism that allows the user to remain in a validated state continuously.

Additionally, MyCellHub provides customer support and validation documentation for Installation Qualification and Operational Qualification.

Yes! MyCellHub is designed to be hosted in the cloud as this is the most scalable and safe option.

Contact us at [email protected] for more tailored deployment options.

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As quick as you want to go!

Setting up and validating our pre-configured modules can be done in a couple days’ time only.

For more complex configurations of tailored workflows, it obviously depends on the complexity and number of workflows you want to digitalize.

MyCellHub has a customer success team to support your implementations.